GOJAMBEE LLC PRIVACY POLICY

GoJamBee LLC

Last Updated: 2/1/2026

This Privacy Policy describes how GoJamBee LLC (“GoJamBee,” “Company,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects information obtained through our website, online courses, AI-powered tools, grading systems, subscription services, SMS functionality, and related digital offerings (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy and consent to the practices described herein.

1. Information We Collect

GoJamBee collects information that you voluntarily provide, information generated through your use of the Services, and certain information automatically collected through technology.

When you purchase Services, create an account, communicate with us, or otherwise interact with our platform, we may collect personal and business information such as your name, business name, email address, phone number, billing address, and payment information. Payment details are processed through third-party payment processors, and GoJamBee does not store full credit card numbers on its own servers.

If you provide access to owners or employees within your company, we may collect identifying information associated with those users for purposes of account management, seat access control, grading services, and compliance monitoring

When you use grading tools, assessments, scorecards, or evaluation systems, we may collect and store grading data, quiz scores, call evaluation results, training progress records, performance metrics, and historical grading information. This information is collected to provide reporting functionality, maintain training history, and support benchmarking analytics.

When you use AI-powered tools or bots, we may collect user inputs submitted to the system, system-generated outputs, usage logs, timestamps, workflow activity, and related technical data. AI-related information may be processed through third-party platforms that support our AI infrastructure

If SMS functionality is enabled within your account, we may collect and process phone numbers, message content, delivery data, timestamps, and usage metrics necessary to provide messaging services. SMS services may operate through GoHighLevel (GHL) or other third-party service providers.

In addition, when you access our website or digital platform, we may automatically collect certain technical information, including IP address, browser type, device type, access times, referring pages, usage behavior, and other diagnostic data. We may use cookies and similar tracking technologies to enhance functionality and analyze platform performance.

2. How We Use Information

GoJamBee uses collected information to operate, maintain, and improve the Services. This includes processing transactions, delivering course access, managing user seats, administering grading systems, generating reports, providing customer support, enforcing subscription terms, and communicating important updates related to your account.

We use grading and performance data to provide internal reporting tools to customers and to maintain historical training records. We may also analyze usage behavior and system interactions to prevent fraud, detect unauthorized sharing, and enforce our Terms and Conditions.

Information collected through AI tools is used to generate requested outputs, improve system performance, and enhance product functionality. Messaging data is used solely for the purpose of delivering SMS services and maintaining compliance with messaging infrastructure requirements.

We may also use information to comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of our platform.

3. Benchmarking and Aggregated Data

GoJamBee may use grading results, assessment data, and performance metrics to create aggregated and anonymized benchmarking statistics. These benchmarks are used to help customers understand how their team’s performance compares to broader industry averages.

Benchmarking data is generated only in aggregate form and does not contain personally identifiable information. Individual employees and specific companies are not identified in benchmarking reports unless explicit written consent has been provided

Aggregated and anonymized data may also be used for internal research, analytics, product development, and marketing purposes.

4. Data Sharing and Disclosure

GoJamBee does not sell personal information

We may share information with trusted third-party service providers who assist in operating our Services, including payment processors, hosting providers, AI service providers, SMS providers, analytics providers, and GoHighLevel (GHL). These third parties are authorized to use information only as necessary to provide services to GoJamBee and are contractually obligated to safeguard such information.

We may disclose information when required to comply with applicable laws, court orders, or legal processes, or when we believe disclosure is necessary to protect our rights, enforce our agreements, prevent fraud, or ensure platform security.

In the event of a business transfer, merger, or acquisition, information may be transferred as part of the transaction, subject to appropriate confidentiality protections.

5. Data Retention

GoJamBee retains personal and business information for as long as necessary to fulfill the purposes described in this Privacy Policy. This includes maintaining account records, transaction history, grading history, subscription compliance data, and system usage records.

Even after cancellation of Services, certain information may be retained for legal, compliance, dispuvte resolution, auditing, and system integrity purposes. Retention periods may vary depending on the nature of the data and applicable legal requirements.

6. Data Security

GoJamBee implements commercially reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, alteration, disclosure, or destruction

However, no method of data transmission or electronic storage is completely secure. By using the Services, you acknowledge that you understand and accept these inherent risks.

7. Monitoring and Compliance

To protect our intellectual property and enforce our Terms and Conditions, GoJamBee may monitor login activity, seat usage, IP access behavior, grading access, and system activity patterns. Monitoring is conducted for compliance verification, fraud prevention, and security protection.

Such monitoring does not involve accessing unrelated private business data beyond what is necessary to ensure platform integrity

8. AI Data Disclaimer

AI-generated outputs may be stored or processed for quality assurance, system improvement, and troubleshooting purposes.

Users are advised not to submit highly sensitive personal information into AI tools, including but not limited to Social Security numbers, financial account numbers, medical information, or confidential legal data.

GoJamBee is not responsible for sensitive information voluntarily entered into AI systems by users

9. Your Rights and Choices

You may request access to personal information associated with your account, request correction of inaccurate information, or request deletion of your account, subject to applicable legal retention requirements.

Requests may be submitted to [email protected]. We will respond within a reasonable timeframe consistent with applicable law.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve platform performance. You may disable cookies through your browser settings, though doing so may affect certain functionality.

11. Children’s Privacy

The Services are not intended for individuals under the age of eighteen (18), and we do not knowingly collect personal information from minors.

12. Third-Party Links

Our website may contain links to third-party websites. GoJamBee is not responsible for the privacy practices or content of external sites

13. Changes to This Privacy Policy

GoJamBee may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on our website with a revised “Last Updated” date. Continued use of the Services after updates are posted constitutes acceptance of the revised Privacy Policy